Your privacy and data protection are important to us
Effective: 21 July 2025
This Privacy Policy explains how we collect, use, and protect your information when you use our services. We work hard to avoid processing any Personally Identifiable Information (PII) or Sensitive Personally Identifiable Information (SPII). We do not store either PII or SPII.
Personally Identifiable Information (PII) is information that can identify you, like your name, address, phone number, or email. Sensitive Personally Identifiable Information (SPII) is more private information, like your social security number, bank details, or medical records.
When you upload files to our service, we keep them only as long as needed to process them and send you a response. After that, we delete them from our systems.
We may derive metadata from the text of the files you upload. This metadata could include things like keywords, topics, or general themes, but it does not contain any Personally Identifiable Information (PII) or Sensitive Personally Identifiable Information (SPII). The metadata is anonymized and cannot be used to identify you or any individual.
We may sell this metadata to third parties for purposes such as market research, analytics, or service improvement. Rest assured, this metadata does not contain any information that can identify you or any individual.
To keep our systems working smoothly, we store log information about system activity. These logs do not include any personal information and are used only to maintain security and performance.
We do not share any information we collect with third parties, unless required by law or to protect our rights, except for the sale of metadata as described above.
We may update this Privacy Policy from time to time. If we make big changes, we will let you know through our services or another way. By continuing to use our services after changes, you agree to the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us at privacy@resirocket.com